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Privacy Policy

Welcome to HomeProsFinder.

This Privacy Policy explains how HomeProsFinder (“HomeProsFinder,” “HPF,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects information when you visit or use our website, forms, services, pages, or related communications.

Please read this Privacy Policy carefully before using this website.

By accessing or using this website, submitting information through our forms, contacting us, or interacting with our services, you acknowledge that you have read and understood this Privacy Policy.

1. Important Business Model Disclosure

HomeProsFinder is NOT a contractor, construction company, repair company, remodeling company, home service provider, or home improvement company.

HomeProsFinder does not directly perform home services, repairs, remodeling, maintenance, installations, inspections, plumbing, electrical work, roofing, painting, landscaping, flooring, drywall, concrete work, or any other contractor-related services.

HomeProsFinder operates solely as a lead-generation and connection platform that helps connect homeowners with independent contractors, service providers, or home service professionals.

All contractors, professionals, and service providers are independent third parties and are not employees, agents, representatives, partners, joint venturers, or affiliates of HomeProsFinder.

Any agreement, estimate, service, warranty, project, repair, installation, inspection, pricing, communication, scheduling, or work performed is strictly between the homeowner and the independent contractor or service provider.

2. Information We Collect

We may collect personal and non-personal information when you:

  • Visit our website
  • Submit a project request
  • Complete forms
  • Upload photos
  • Contact us
  • Request information
  • Subscribe to communications
  • Interact with our pages or services
  • Use mobile devices to access the website

Information collected may include:

Personal Information

  • Name
  • Phone number
  • Email address
  • Property address
  • ZIP code
  • City and state
  • Project details
  • Uploaded images/photos
  • Preferred appointment timing
  • Service requested
  • IP address
  • Browser/device information
  • Communication preferences

Non-Personal Information

We may also collect:

  • Browser type
  • Device type
  • Operating system
  • Referral sources
  • Website usage behavior
  • Clickstream data
  • Pages visited
  • Session duration
  • Approximate geographic location
  • Cookies and tracking data

3. How We Use Information

We may use collected information to:

  • Process project requests
  • Connect homeowners with independent contractors or service providers
  • Contact users regarding requests
  • Improve website functionality and user experience
  • Provide customer support
  • Send notifications
  • Respond to inquiries
  • Prevent fraud or abuse
  • Analyze website traffic and performance
  • Improve lead quality and routing
  • Maintain internal business records
  • Comply with legal obligations
  • Enforce our Terms and Conditions

4. How Information Is Shared

By submitting information through this website, you understand and agree that your information may be shared with independent contractors, service providers, partners, affiliates, lead buyers, aggregators, or related businesses for the purpose of evaluating, responding to, or contacting you regarding your project request.

HomeProsFinder does not guarantee:

  • contractor availability
  • response times
  • project acceptance
  • pricing
  • estimates
  • service quality
  • licensing
  • insurance
  • warranties
  • workmanship
  • project outcomes

We may also share information:

  • with technology vendors and service providers
  • to comply with legal obligations
  • to protect rights, safety, or property
  • in connection with business operations or restructuring
  • with analytics and advertising platforms
  • as otherwise permitted by law

5. SMS, Calls, and Email Communications

By submitting your information through this website, you expressly consent to receive communications from HomeProsFinder and/or independent contractors or service providers, including:

  • phone calls
  • emails
  • SMS/text messages
  • automated messages
  • appointment-related communications
  • follow-up communications
  • marketing or informational communications where permitted by law

These communications may be sent using automated technology.

Message and data rates may apply.

Consent to receive communications is not a condition of purchasing any goods or services.

You may opt out of certain communications at any time by following the unsubscribe instructions provided in the communication or by replying STOP to SMS messages where applicable.

However, even after opting out of marketing communications, we may still send administrative or service-related messages where legally permitted.

6. Cookies and Tracking Technologies

This website may use:

  • cookies
  • pixels
  • analytics tools
  • session tracking
  • advertising technologies
  • third-party tracking tools

These technologies may be used to:

  • improve user experience
  • analyze traffic
  • measure advertising performance
  • personalize content
  • improve lead routing
  • remember user preferences

You may disable cookies through your browser settings, although some website functionality may not operate properly.

7. Third-Party Services and Links

This website may contain:

  • links to third-party websites
  • embedded content
  • third-party tools
  • affiliate links
  • external services

HomeProsFinder does not control and is not responsible for:

  • third-party websites
  • contractor websites
  • external privacy practices
  • external content
  • third-party business practices

Users access third-party websites and services at their own risk.

8. Data Security

HomeProsFinder uses commercially reasonable efforts to help protect collected information.

However, no website, server, transmission, storage system, or electronic communication method is completely secure.

We do not guarantee:

  • absolute security
  • uninterrupted functionality
  • protection from hacking
  • protection from unauthorized access
  • protection from data breaches
  • protection from cyberattacks

Users submit information at their own risk.

9. Data Retention

We may retain information:

  • for business purposes
  • to maintain records
  • to comply with legal obligations
  • for dispute resolution
  • for fraud prevention
  • for analytics and operational purposes
  • to improve services

Retention periods may vary depending on operational, contractual, or legal requirements.

10. Do Not Sell or Share My Personal Information

Depending on your jurisdiction, you may have rights regarding how your information is used or shared.

HomeProsFinder may share information with independent contractors, service providers, affiliates, advertising partners, analytics providers, or lead distribution partners as part of operating the platform.

If applicable under your state laws, you may request that we limit certain sharing of your personal information by contacting us.

Please note that some sharing of information may be necessary in order to process project requests and connect homeowners with independent professionals.

11. User Responsibilities

Users are responsible for:

  • providing accurate information
  • verifying contractor credentials
  • reviewing contractor licensing and insurance
  • reviewing contracts and warranties
  • conducting their own due diligence
  • making independent hiring decisions

HomeProsFinder is not responsible for:

  • contractor actions
  • project outcomes
  • contractor conduct
  • pricing disputes
  • damages
  • injuries
  • delays
  • warranties
  • code compliance
  • workmanship
  • property damage
  • financial losses

future defects or issues

12. Children’s Privacy

This website is not intended for children under 18 years of age.

We do not knowingly collect personal information from children.

If we become aware that information from a child was submitted, we may remove it.

13. State Privacy Rights

Depending on your state or jurisdiction, you may have rights regarding:

  • access to your information
  • deletion requests
  • correction requests
  • opt-out requests
  • limitations on certain data sharing

To submit a privacy-related request, please contact us through the Contact Us page.

We may require verification before processing requests.

14. California Privacy Notice

California residents may have additional rights under California privacy laws, including rights related to access, deletion, correction, and certain data-sharing practices.

Requests may be submitted through our Contact Us page.

15. Disclaimer of Liability

By using this website, you acknowledge and agree that:

  • HomeProsFinder only acts as an intermediary connection platform
  • HomeProsFinder does not supervise contractor work
  • HomeProsFinder does not guarantee contractor qualifications or project outcomes
  • HomeProsFinder is not responsible for contractor actions or omissions
  • HomeProsFinder is not responsible for damages or losses resulting from services performed by independent contractors or providers

Users assume full responsibility for evaluating and hiring any contractor or service provider.

16. Intellectual Property

All website content, text, branding, graphics, layouts, logos, designs, and materials are owned by HomeProsFinder or their respective owners unless otherwise stated.

Unauthorized copying, reproduction, distribution, or use is prohibited.

All third-party trademarks belong to their respective owners.

17. Changes to This Privacy Policy

HomeProsFinder may update or modify this Privacy Policy at any time without prior notice.

Updated versions become effective when posted on the website.

Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

18. Contact Information

For privacy-related questions or requests, please contact us through the Contact Us page on the website.